Thank you for shopping with Decent Air System Private Limited. Please review our Shipping Policy to understand the terms and conditions related to the shipment of your orders. By using our services, you agree to comply with the policies outlined below.
1. Order Processing Time
1.1 Processing Time:
Orders are typically processed within 2 business days of receiving payment and confirmation. This processing time may vary during peak seasons.
1.2 Order Confirmation:
Upon placing an order, you will receive an order confirmation email with details of your purchase and a unique order number.
2. Shipping Methods and Costs
2.1 Shipping Options:
We offer various shipping options during the checkout process. The available options and associated costs will be displayed before you complete your purchase.
2.2 Delivery Time:
The estimated delivery time is provided based on the shipping method selected and your location. Please note that delivery times are indicative and may vary due to factors beyond our control, such as customs clearance or unforeseen logistical issues.
3. Order Tracking
3.1 Tracking Information:
Once your order is shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your shipment.
3.2 Tracking Updates:
Please allow some time for tracking information to be updated. In some cases, there may be a delay between the shipping confirmation and the first tracking update.
4. International Shipping
4.1 Customs and Import Duties:
For international orders, customs and import duties may apply. These charges are the responsibility of the recipient. Please check with your local customs office for more information on potential fees.
5. Shipping Restrictions
5.1 Restricted Locations:
We may not be able to deliver to certain remote or restricted locations. If your address is in such an area, we will notify you and work towards finding a suitable solution.
6. Undeliverable Packages
6.1 Failed Delivery Attempts:
Our shipping carriers will attempt delivery multiple times. If they are unable to deliver the package, it may be returned to us. Please ensure that the provided shipping address is accurate and someone is available to receive the package.
7. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at [(+91) 9824933318 | info@decentairsystem.com].
By purchasing through our website, you agree to abide by the terms of this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice.